Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the OneKeepr retail operations platform and related services (the “Service”), operated by OneKeepr (“OneKeepr,” “we,” “us,” or “our”). By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service. If you are using the Service on behalf of a business, you represent that you are authorized to bind that business to these Terms.

1. The Service

OneKeepr provides tools for independent retailers to manage inventory, products, purchase orders, vendors, reporting, and related retail operations, including synchronization with connected commerce platforms and marketing channels. We may add, change, or remove features over time. We may also establish limits on use of the Service and modify or discontinue features at our discretion.

2. Accounts and Registration

To use most features you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us promptly of any unauthorized use. You must be at least 18 years old and capable of forming a binding contract to use the Service.

3. Subscriptions, Billing, and Cancellation

Paid features of the Service are offered on a subscription basis. By subscribing, you authorize us and our payment processor to charge the applicable recurring fees, plus any add-ons or usage-based charges you select, to your payment method. Subscriptions renew automatically at the end of each billing period unless cancelled beforehand.

You may cancel your subscription at any time; cancellation takes effect at the end of the then-current billing period, and you will retain access to paid features until that time. Except where required by law, fees already paid are non-refundable. We may change our prices, and will provide notice of changes to recurring fees before they take effect. Applicable taxes may be added to the fees.

4. Connected Services and Third-Party Platforms

The Service integrates with third-party platforms and services, which may include point-of-sale, e-commerce, and marketing providers such as Square, BigCommerce, Shopify, and Google. OneKeepr is not affiliated with, endorsed by, or sponsored by these providers. When you connect a third-party account, you authorize OneKeepr to access and exchange data with that service on your behalf, and you agree to comply with that provider’s own terms and policies.

Your use of any connected service is governed by that provider’s terms, and we are not responsible for the availability, accuracy, or actions of third-party services. You are responsible for having the necessary rights and permissions for any data you direct OneKeepr to submit to a connected service.

5. Acceptable Use

You agree not to:

• use the Service in violation of any applicable law or regulation;
• upload or transmit content that is unlawful, infringing, or that you lack the rights to use;
• attempt to gain unauthorized access to the Service, other accounts, or our systems;
• interfere with, disrupt, or place undue load on the Service or its infrastructure;
• reverse engineer, decompile, or attempt to extract source code except as permitted by law;
• resell, sublicense, or provide the Service to third parties except as expressly permitted; or
• use the Service to send unsolicited communications or to misrepresent your identity.

6. Your Content and Data

You retain ownership of the data and content you provide to or generate through the Service (“Your Content”). You grant OneKeepr a limited license to host, process, transmit, and display Your Content solely to operate and improve the Service and to provide the features you request, including synchronization with connected services. Our handling of personal information is described in our Privacy Policy, which is incorporated into these Terms.

7. Intellectual Property

The Service, including its software, design, and content (excluding Your Content), is owned by OneKeepr and its licensors and is protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes. All rights not expressly granted are reserved.

8. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that data synchronized with connected services will be complete or accurate. You are responsible for verifying data used for business, tax, or financial decisions.

9. Limitation of Liability

To the maximum extent permitted by law, OneKeepr and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or relating to your use of the Service. Our total liability for any claim arising out of or relating to these Terms or the Service will not exceed the amounts you paid to us for the Service in the twelve months preceding the event giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless OneKeepr and its affiliates from and against any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of or related to Your Content, your use of the Service, your violation of these Terms, or your violation of any law or the rights of a third party.

11. Termination

You may stop using the Service and cancel your account at any time. We may suspend or terminate your access to the Service if you breach these Terms, if required by law, or to protect the Service or other users. Upon termination, your right to use the Service ceases. Provisions that by their nature should survive termination (including ownership, disclaimers, limitation of liability, and indemnification) will survive.

12. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of the State of Georgia, United States, without regard to its conflict-of-laws principles. You agree that any dispute arising out of or relating to these Terms or the Service will be subject to the exclusive jurisdiction of the state and federal courts located in Georgia, except where prohibited by applicable law.

14. Contact

If you have questions about these Terms, contact us at support@onekeepr.com.